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REMOTE SUPPORT SERVICES Our experienced specialists serve as an extension of your IT department. Designed to meet your specific requirements, our Remote Support Services include: System administration Software maintenance, updates, support Database management (including DB2, Oracle, SQL) Server support Maintain existing operating systems Problem diagnosis and resolution Support and implement changes requested by customer or changes recommended by Computer Reserves Planning and support for new hardware implementations Interface support for IT Management, Application Programmers and Computer Operations Integration support of mainframe technologies with Open Systems technologies. Support and implementation of operating systems and 3rd party software vendor upgrades Document current operating systems configurations Training customer staff to support current systems Daily administration and operational support Consultation as to best practices
We support a variety of platforms including: Windows Unix Linux z/OS z/VM VSE
Contact Computer Reserves today to learn how we can creatively address your support issues. | |
BENEFITS OF REMOTE SUPPORT Gain access to a wide range of expertise without the expense of full time employees Current staff can address pressing business issues without the hassle of everyday operational issues Ensure system availability 24x7 Increase risk management
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Computer Reserves